The KodHedZ AJAX Chat module set consists of a client chat module, as well as a Chat Manager module. The person requesting assistance would initiate the chat by typing a topic for the chat and clicking on a button. The manager(s) who are logged in will see their page refresh with the new chat request, and can choose to accept the chat request. At that time, both the windows for the Chat Manager and the Chat Party will refresh with a live chat control which is updated each time a message is posted. To end the chat, either party can click a button and enter a reason for ending the chat.
All of the chat messages are stored in the database and can be queried later for support history, audit trail or help requests.
This module uses the brand new ASP.NET AJAX Technology and is one of the first modules for DotNetNuke that showcases this technology.